iPhone Phone Keypad Sound: A Troublesome Issue and Its Solution

Are you tired of dealing with the frustrating issue of not hearing DTMF tones on your iPhone when using the phone app? You're not alone! Many users have experienced this problem, but fortunately, there's a simple solution.

The issue arises from the dual phone apps that launch when initiating or answering a call. Samsung phones, in particular, seem to have two different phone apps that can cause confusion. The first one is often referred to as the 'DUMMY' phone screen, which is characterized by a white background and a keypad layout.

To resolve this issue, you need to access the System volume setting and ensure it's turned ON. You can do this by going to Settings > Sounds and vibration > Volume. Make sure the wrench symbol under the word 'System' is green, indicating that the volume is enabled.

In addition to turning on the System volume, you also need to toggle on the 'Play sound for keypad taps' setting within the Phone app. To access this setting, tap the 3 dots in the top right corner of the phone app and select Settings > Call Alerts and Ringtone > Play Sound For Keypad Taps. Ensure that this option is set to ON.

It's essential to note that simply turning on the 'Play sound for keypad taps' setting within the Phone app is not enough. You must also ensure that the System volume is turned ON. If either of these settings is OFF, you won't be able to hear DTMF tones when using your iPhone phone app.

By following these simple steps, you can resolve the troublesome issue of no DTMF tones and enjoy a more seamless calling experience on your iPhone.

Iphone phone keypad sound